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Friday
Jan162009

Give great brand

Brand is many things, but at its core it is an emotional connection between a user and a product or service. Good landing pages are crafted and deliberate, sending cues of excellence and trustworthiness, signaling to respondents that value their experience.

So how do we achieve this? With a blend of…

1. Good design
2. Relevant/compelling content and
3. Zero tolerance for breaks in the experience—bad links, browser incompatibilities, inconsistent brand standards, expired information, sluggish response time

Our conversions need to be branded with credibility and authenticity so that the trust is built and maintained throughout the entire landing experience. Although trust moments can exist at any point in your conversion funnel, remember to consider the top three—landing, asking & delivering. Ask yourself…

Are you maintaing the credibility of your brand on your initial landing page? 
Are your forms warm and humanized, stating privacy and or confidentiality statements? 
Are you completing the trust cycle by delivering your promise in a timely manner?

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